Lifespan’s Ombudsman Program mediates resident care issues in long term care facilities in Monroe, Ontario, Genesee, Yates, Wyoming, Seneca and Livingston counties. Ombudsmen are trained, independent volunteers who are assigned to long-term care facilities. Ombudsmen listen, mediate, negotiate, propose and facilitate solutions to residents' concerns and problems. They help residents and families learn to advocate for themselves.
Are you a caregiver who is dealing with a difficult situation? Do you need support with a loved one living at home, but who may need to transition to a different level of care in the near future?
Call Eldersource at (585) 325-2800 www.eldersource.org
Do you need to know more about long-term care financing, or does your loved one need help with financial management?
In Rochester, call Lifespan at 585-244-8400
Lifespan offers a wide-array of financial management programs ranging from long-term care planning and long-term care insurance consulting; to monthly assistance with bill paying, budgeting, checkbook balancing, insurance claim forms and benefits applications. Some fees may apply.
Knowledge is Power
NYS Your Rights in A Nursing Home
Pioneer Network’s Guide to Better Care Options
Federal Interpretive Guidelines, Source: CMS (1)
Federal Interpretive Guidelines, Source: CMS (2)
Federal Interpretive Guidelines, Source: Pioneer Network